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Use of the Website:


Access to and use of this website and the products and services available through this website are subject to the following terms, conditions and notices. By using this website, you are agreeing to all of these terms and conditions, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions.


Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services of this website without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website. By accessing this website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via this website and any subsidiary websites.




You must not misuse this website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website.


Melissa Lovelock Textiles will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this website or to your downloading of any material posted on it, or on any website linked to it.




Orders can be made at any time on the website.


Orders begin processing upon approval and verification of credit card or DPS information. Certain orders may require special processing because of limited quantities. You will receive email updates with regards to any "out of stock" delays. If any "out of stock" delays are unsatisfactory, you can cancel your order and request a refund of your purchase.


The website, the information on it and any information in emails constitute an invitation to treat and not an offer to supply products. When the customer orders products from Melissa Lovelock Textiles, this constitutes an offer from the customer to buy those products in accordance with these terms and conditions. Melissa Lovelock Textiles' acceptance of the customer’s order occurs (and the contract is formed) when the items are dispatched to the customer.


Order Process:


The customer may order products by completing and submitting the checkout process on the Melissa Lovelock Textiles website. The customer must provide all required information (including name, email address, and payment details) or Melissa Lovelock Textiles may not be able to process the order.


Discretion in Rejecting Orders:


No order shall be deemed accepted by Melissa Lovelock Textiles until Melissa Lovelock Textiles has sent the customer a copy of the order. Melissa Lovelock Textiles reserves the exclusive right to accept or reject (for any reason whatsoever and in whole or in part) any order submitted by the customer. If Melissa Lovelock Textiles rejects the customer's order (or part of the order), any money paid by the customer in relation to the rejected part of that order shall be refunded and Melissa Lovelock Textiles shall have no further liability to the customer in relation to the rejected part of that order.


International Orders:


Except for New Zealand Goods and Services Tax, prices do not include import fees, duties, tariffs, taxes or other imposts or charges which may be payable in relation to your order. The customer shall be liable to pay any import fees, duties, taxes, and other imposts or charges which are payable in relation to the order.


Melissa Lovelock Textiles may vary any prices on their website at any time and without notice to the customer. Availability & Cancellation: All orders are subject to the availability of products. If for any reason a product is not available, Melissa Lovelock Textiles will endeavour to notify the non-availability on the website and/or contact the customer immediately to advise them. Melissa Lovelock Textiles may revise the range of products or the specification of any product at any time and without notice to the customer.


Cancellation of Orders:


Where products are listed on the website with an incorrect price or with incorrect information, Melissa Lovelock Textiles reserves the right to cancel the customer's order (regardless of whether the customer has made payment for that order). Where the customer has already made payment for an order that is subsequently cancelled by Melissa Lovelock Textiles, Melissa Lovelock Textiles will refund the amount paid by the customer in relation to that order.




Site-wide promotions are offered on a limited time basis and are not honoured past the expiration date. Site-wide promotions may not be applied to already discounted or bundled products that are already priced below regular retail price of the individual products collectively. These products are noted throughout the website.


Discount Vouchers/Coupon Codes:


In order to redeem a Discount Voucher or Coupon Code, enter your promo code on the shopping cart page after adding items to your cart.


Discount Vouchers or Coupon Codes can only be used on the Melissa Lovelock Textiles online store. Only one Discount Voucher or Coupon Code can be used per order.


You cannot use a Discount Voucher or Coupon Code in conjunction with any other sales discounts or promotional offers unless the specific terms relating to the Promotional Discount Codes state that you can combine the Promotional Discount code with other offers.


The Discount Voucher or Coupon Code will expire on the date specified in the specific terms relating to the Discount Voucher or Coupon Code, or before subject to availability of which we will notify you via the website. You cannot use the Promotional Discount Voucher after this date. Discount Vouchers or Coupon Codes have no cash redemption value.


We reserve the right to vary or discontinue the Discount Voucher or Coupon Code scheme at any time. We have the right to revise and amend these terms and conditions of sale from time to time including to reflect changes affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our site's capabilities.


You will be subject to the policies and terms and conditions of sale in force at the time that you use your Discount Voucher or Coupon Code, unless any change to those policies or these terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).


Terms of Sale:


By placing an order you are offering to purchase an item on and subject to the these terms and conditions. All orders are subject to availability and confirmation of the order price.


Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which we will not be responsible. Please see our Delivery & Shipping for further information.


In order to contract with Melissa Lovelock Textiles you must possess a valid credit or debit card issued by a bank acceptable to us. Melissa Lovelock Textiles retains the right to refuse any request made by you. If your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the items. The cost of products and services may fluctuate. All prices advertised are subject to such changes.


Our Contract:


When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the items will not be formed until your payment has been approved by us and we have debited your credit or debit card.


Pricing & Availability:


Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any items which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the items, you will receive a full refund. Where applicable, prices are inclusive of GST and VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Grand Total’.




Melissa Lovelock Textiles accepts the following credit cards: Visa and Mastercard.


Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Orders begin processing upon approval and verification of credit card information. Items will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.


In any cases where items are "Out of Stock” or discontinued, we will contact you and issue a full refund or in negotiation with you, we will order more of the items you have purchased and advise you once these have arrived and are ready to be sent out to you.


Trademarks & Copyright:


The trademarks, names, logos and service marks displayed on this website are registered and unregistered trademarks of Melissa Lovelock Textiles. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the Melissa Lovelock Textiles.


Intellectual Property:


The intellectual property rights in all software and content made available to you on or through this website remains the property of Melissa Lovelock Textiles or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Melissa Lovelock Textiles and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise without the express permission of Melissa Lovelock Textiles.


We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site or any of the products on this site.

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